A Better HCS Group Home
(ABHCS)
Employee Assistance Program (EAP)
Welcome to the A Better HCS Group Home (ABHCS) Employee Assistance Program (EAP).
This service has been provided to you and your dependents by your employer.
Enter your company code ABHCS to access your online services.
Call 1-866-212-6096
This program offers you and your family a variety of services to improve mental health and alleviate life stresses, ranging from counseling sessions and wellness resources to legal and financial consultation, and more. Rest assured these are confidential services that are HIPAA compliant.
Below Is An Overview Of The Services Available Through Your EAP
Getting Started
Call our confidential client intake line at 1-866-212-6096
After a brief assessment of your needs, we’ll help you connect with the provider of your choice (counselor, financial advisor, legal advisor, etc)
Schedule your visit with a provider
We’ll always check back with you to make sure you are satisfied
When we are no longer able to change
a situation, we are challenged to
change ourselves.
Viktor Frankl
Counseling Overview
Professional counselors will provide counseling to you and your dependents regarding a wide variety of issues of concern. Counseling sessions are available to individuals, couples, and families.
The EAP Counselor will conduct an initial assessment with you. This process takes approximately one hour and can be done face to face or via teletherapy. Once your assessment is complete, the counselor will either begin counseling services with you or may refer you to a different service provider if the issues you present need a different type of service. EAP services are typically for brief counseling needs, not long-term treatment. If a referral is recommended, the EAP Counselor will assist you in identifying the most appropriate resource(s). We will work to identify services that are either covered by your healthcare plan or are affordable to you.
Teletherapy And Face-To-Face Counseling
We offer teletherapy and face-to-face counseling for a range of common short-term counseling needs including family issues, marital problems, depression, anxiety, stress, grief, child and adolescents problem, and drug/alcohol abuse.
For work-related issues, we offer counseling for job performance problems, attendance issues, and interpersonal problems you may be experiencing with co-workers or supervisors.
Couch Time Check-In
Couch Time Check-Ins are annual or biannual preventive mental health check-ups where you have the opportunity to discuss your emotional state in a safe, confidential environment.
During the appointment, a mental health professional will speak with you about a wide variety of issues, including anxiety, depression, marital discord, burnout, stress level, and job satisfaction. Even if you do not feel distressed, you can use your Couch Time Check-in as a preventive measure. This service is a part of the yearly number of EAP counseling visits allotted to you and your family members.
Secure The Wheel
At NEAP, we want your employees and their families to know that they have support in times when they may need it the most, even if it’s related to any emotional issue. We understand that there are moments when driving might not feel comfortable or safe due to various circumstances, such as receiving distressing news about a loved one.
In such situations, we want to ensure your well-being. Therefore, we offer a helpful solution: You can take a taxi or use a rideshare service of your choice. NEAP will reimburse you or your eligible dependent for the expense, covering up to $50. Our goal is to provide you with the support and flexibility you need during challenging times so that you can prioritize your safety and emotional well-being.
Download Flyer for more information.
Employee Portal And Online Training Vault
Our employee portal complements the telephonic and face-to-face services available through the employee support program. Available in 27 dialects, each version includes culturally appropriate content arranged in the following categories: Parenting, Aging, Balancing, Thriving, Working, Living, and International.
Download Flyer for more information.
Nutritional Wellness Program
We often hear that ‘we are what we eat,’ and it’s true that our food choices have a direct impact on our mood, overall health, and energy levels. However, maintaining a healthy and well-balanced diet can be challenging, especially when juggling a hectic schedule and family demands. The good news is that our Nutritional Wellness Services are here to assist you in achieving your nutritional goals.
Download Flyer for more information.
Aware
Our unique mindfulness program, known as Aware, offers an alternative and holistic approach to supporting participants who are dealing with life-related stress, pain, and challenges in maintaining focus and concentration. It’s also designed for individuals seeking to enhance their awareness and commitment to intentional living.
You have access to six sessions to boost well-being, focus, and engagement, with personalized coaching and resources.
Download Flyer for more information.
Computerized Cognitive Behavioral Therapy (cCBT)
cCBT is our case manager-assisted self-help program designed to assist individuals dealing with mild to moderate anxiety, stress, and depression. This online program offers a comprehensive approach by providing education, suggesting techniques, and offering tasks specifically tailored to guide participants toward positive therapeutic outcomes.
The program consists of several modules, including ‘Introduction to Cognitive-Behavioral Therapy (CBT),’ ‘Self-Esteem and Thinking Styles,’ ‘Low Mood and Depression,’ ‘Stress and Anxiety,’ and ‘Coping and Resilience.’ It allows users to progress at their own pace and encourages regular interaction with the application. Participants are encouraged to monitor their perception of personal well-being, close family relationships, work, and social roles throughout their journey.
Download Flyer for more information.
Work-Life Services
Our work-life services include consultation, educational information, and local provider information to cover a range of topics including but not limited to:
Child Care
Household Services
Adoption
Pet Care
Special Needs
Travel
Education
Moving/Relocation
Elder/Dependant Adult Care
Housing
Health And wellness
Emergency Services
Download Flyer for more information.
iConnectYou
iConnectYou is a NEAP smartphone app that allows users to engage with their benefits via phone, video, instant messaging, or SMS text. The app not only allows users to initiate contact with the program but can also be used to deliver structured telephone or video counseling. Self-help informational resources are also available.
iConnectYou is available in any country that has a Google Play or App Store which provides apps for smartphones. Users are provided a code to access the tool’s full capabilities.
Life Coaching
Our Certified Telephonic Coaches are dedicated partners who engage participants in a thought-provoking and creative process to help them navigate life transitions and unlock their full personal and professional potential. This coaching program covers a wide range of areas, including career development, performance enhancement, mentoring, work-life balance skills, managing change and transitions, stress management, and time management skills.
Download Flyer for more information.
LEGAL ASSISTANCE
NEAP contracts with a nationwide network of attorneys to provide consultation to employees regarding their legal concerns.
Callers can obtain support for any legal matter, with the exception of those involving disputes or actions between an employee/dependent and their employer or for business issues.
Legal support includes two service options:
Telephonic Advice
Local Attorney
In both options, employees receive a free 30-minute consultation with an attorney. With the local attorney option, in many instances, employees receive a 25% discount on attorneys’ hourly fees if additional assistance is retained by the member directly.
FINANCIAL ASSISTANCE
Employees requiring financial services begin by completing a telephonic intake with a financial consultant and presenting his or her issue(s).
In many cases, the consultant can provide issue resolution assistance on the spot. If, after speaking with a financial consultant, issue resolution requires additional preparation, planning, or more specialized financial assistance, the financial consultant offers an appointment with one of our qualified financial counselors for a detailed telephonic consultation.
The service covers topics such as money management/budgeting, debt, credit, home purchase, student loan counseling, and bankruptcy and foreclosure prevention. The financial specialists are also qualified to provide information and educational tips on preventing ID theft and/or how to proceed when ID theft is suspected.
Critical Incident Stress Debriefing (CISD)
A critical incident is any unexpected event that produces intense emotional reactions that could interfere with work performance, such as the sudden death of an employee, shooting, accidents, robberies, or natural disasters.
When a critical or traumatic event occurs, Neely EAP will provide on-site or virtual support within 24 hours to the employee(s) who are affected (directly or indirectly) by the event.
Wellness Training
We can also facilitate onsite (virtual) mental health and wellness training to support employees and management. Training encompasses a variety of topics that includes anxiety, depression, parenting, stress management, trauma, and crisis management during a pandemic.
Toll-Free 24-Hour Telephone Line
We understand that issues don’t wait for the right time and right place, and that’s why you will always have access to a confidential 24-hour telephone line. Our specialist will get you connected to emergency services, create an initial intake for counseling services, and answer questions about services.
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